Shipping & returns

Shipping

Delivery/despatch dates shown on the product pages are estimates only and the company shall not be liable for any loss or damage resulting from any delay in delivery. In particular we shall not be liable for any matter which results from any act of God, war or riot, extreme weather, strikes or any other events which are beyond our control. The company reserves the right to deliver Goods by installments, each installment being treated as a separate contract. Goods will be delivered at the point most convenient to our carrier, usually the goods inwards department or reception on the ground floor. Further transfer or installation within the purchasers premises, particularly for large or heavy items, must be arranged prior to delivery and will be charged extra.

Due to delivery surcharges you will be unable to checkout to counties/postcodes north of Edinburgh, islands and remote areas. We are able to deliver to these locations, but please contact us directly for a quote.

Carriage Costs

For orders under £500.00 before VAT we charge a £25.00 + VAT carriage contribution and administration charge.

Carriage to Scotland, Highlands, Islands or Ireland is charged extra at cost, price on application;

Please check for following post codes: AB, BT, DD, DG, EH, FK, G, IV, KY, Ml, PA, PH, TD, TR, PO.

Also for London there can be additional charges for some items;

Please check for following post codes: E, EC, N, WW, SE, SW, W and WC.

Due to increased carriage costs there may be an additional charge for delivering some products, such as conveyors, pallet racking and large storage containers, this will be advised prior to accepting / processing your order.

Carriage costs for HYAB or CRANE delivery. Our large modular storage containers normally require special delivery and placement with a HYAB vehicle or mobile crane. The cost for this will be quoted on application.

Returns

Standard goods will only be accepted for return after prior agreement with us & within 14 days of receipt. A handling charge may be imposed which will vary dependent on the condition of the goods when returned. Carriage charges for the outward journey plus the return of standard goods are payable by the purchaser. Bespoke goods or goods assembled to order or manufactured specially for a customer will not be eligible for return.